Refund & Return Policy
Effective Date: 09/01/2025
All sales are final. We do not accept returns.
Refunds
Refunds are only available if:
- Your order does not arrive within the estimated delivery timeframe.
- Your order arrives damaged or broken. To qualify, you must provide clear photo evidence within 7 days of delivery.
How to Request a Refund
Contact us at tbkyellow@gmail.com with your name, order number, and photo evidence (if applicable). We will respond within 5–7 business days.
Non-Refundable Situations
Refunds will not be granted for ordering errors, dissatisfaction with taste/appearance, or requests without documentation.
Refund Processing
Approved refunds will be returned to your original payment method within 5–10 business days.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.